The location of this hotel is brilliant! We walked to all the restaurants which concierge recommended and they were all outstanding. The shopping malls are within walking distance as is the subway. The staff at the hotel were so kind and welcoming . The daily breakfast served was delicious! Best pancakes !!!
Katie
2025年4月
Grand Hyatt Fukuoka’s rooms are spacious and well-provided with towels, bathrobes, comfortable pajamas and other basic necessities. The windows may be opened upon request which makes guests’ experience all the greater. Shopping packages are easily left with Concierge and, upon return to the room, they await. The best thing, though, is Grand Hyatt Fukuoka’s ease in assisting guests with Post Office items. We can rely on Grand Hyatt to get our packages shipped even after checkout after ensuring proper fees are paid.
Eleanor
2025年1月
The staffs were very pleasant and friendly. Eason was excellent and he was very helpful, especially he speaks our language that really makes our travel a lot more easier. He helped us to make restaurant reservations, car rental……, it’s not the same without him. Greatly appreciated!!
Flora
2023年5月
Staff very attentive, amazing bathroom with shower and large bath in the room, pool and gym, location, clean.
Francesca
2024年4月
Excellent! It was my 1st experience with Grand Hyatt! Excellent customer service! All staffs are polite, courteous, helpful and thoughtful! The food in the club is excellent. I have enjoyed the meals so much! Room are comfortable and clean! Love the Spa, gym and health club facilities! Enjoyed my yoga and body maintenance classes! Instructors are excellent. Thank you for making my stay a memorable one!
Angie
2025年3月
Staff are very competent & efficient. I'll need to mention Xavier at the front office, extremely helpful & offered sound advice on the most optimum in planning our sightseeing itinerary. Location is very convenient & centralised too. All in good value for money
James
2024年12月
The staff was incredibly helpful, whether early in the morning or late at night, always ready to meet our needs with genuine hospitality. They even surprised us with a birthday cake, making the stay extra special. The hotel is conveniently connected to the mall, offering a quick shortcut for shopping. I highly recommend staying here, and I’ll definitely be back. It was the best experience in Fukuoka!
Kathrina
2024年10月
The location was great and the staff were incredibly attentive and helpful. The room was spacious and the amenities great. It was clean and tidy, so no real complaints apart from one small issue below, but we didn't mention.
Kerry
2024年4月
Room was spacious and beds were comfortable. Food and service at the Club lounge was superb. The staff was very professional, friendly and helpful. Staff at concierge was most helpful.
Brenda
2024年1月
The front desk staff was super attentive and professional. Very polite, best I have seen.
Ronnie
2023年8月